Please let us know when you are having questions. Submit a request using our contact form or e-mail us on hello@ajen.care.

ajen

Yes, you will receive a tracking link in your shipment email. By clicking on the link, you will be transferred to your relevant carrier tracking website.

Can I track my order?

Ordering and Shipping

What is Ajen?

What products does Ajen offer?

General Information

What are Ajen's infinite bottles?

What ingredients are used in Ajen products?

Are Ajen products cruelty-free and vegan?

Do Ajen products contain microplastics?

How do I choose between Citruspeper and Wilderloof fragrances?

Product Information

How can I purchase Ajen products?

Do you offer international shipping?

What is the delivery time for orders?

How does the subscription service work?

How do I change or cancel my subscription?

Subscription

How does Ajen ensure sustainability?

What are the benefits of using refill pouches?

Sustainability

How do I refill the infinite bottles?

Can I recycle the refill pouches?

Are there any special care instructions for the infinite bottles?

Usage and Care

Do you offer gift sets?

Can I include a personal note with my gift set?

Gifts

How can I contact Ajen for support or inquiries?

What is Ajen's return policy?

How can I apply a discount code to my order?

Customer Support

Can I track my order?Updated 2 months ago