Reach out to us for support or any inquiries you may have.

You can contact our customer support team via the contact form on our website. We are available on weekdays to assist with any questions or concerns. We strive to respond within 24 hours, though response times may be longer during holidays and busy periods. You can also find us on Facebook and Instagram via @ajen.care.

How can I contact Ajen for support or inquiries?

Our return policy is designed to ensure your satisfaction with every purchase.

If you are not completely satisfied with your purchase, you can return it within 14 days for a full refund or exchange. Please find our return policy for detailed instructions.

What is Ajen's return policy?

Apply a discount code during checkout to enjoy savings on your order.

<p>To use a discount code, simply follow these steps: Add your desired products to the shopping cart. At checkout, you&apos;ll see a field labeled &apos;Discount Code&apos;. Enter your code in the designated field and click &apos;Apply.&apos; The discount will be automatically deducted from your total before you complete your purchase. Please note that discount codes cannot be combined with other offers, unless specified. Some discount codes may have expiration dates or apply only to specific products or collections. If you encounter any problems using your code, feel free to contact our customer support team via the contact form or send us an email via hello@ajen.care.</p>

How can I apply a discount code to my order?

Please let us know when you are having questions. Submit a request using our contact form or e-mail us on hello@ajen.care.

ajen

Support and contact information for Ajen customers.

Customer Support

What is Ajen?

What products does Ajen offer?

General Information

What are Ajen's infinite bottles?

What ingredients are used in Ajen products?

Are Ajen products cruelty-free and vegan?

Do Ajen products contain microplastics?

How do I choose between Citruspeper and Wilderloof fragrances?

Product Information

How can I purchase Ajen products?

Do you offer international shipping?

What is the delivery time for orders?

Can I track my order?

Ordering and Shipping

How does the subscription service work?

How do I change or cancel my subscription?

Subscription

How does Ajen ensure sustainability?

What are the benefits of using refill pouches?

Sustainability

How do I refill the infinite bottles?

Can I recycle the refill pouches?

Are there any special care instructions for the infinite bottles?

Usage and Care

Do you offer gift sets?

Can I include a personal note with my gift set?

Gifts