Our subscription service provides convenience and regular savings.

We offer flexible subscriptions to help you maintain a consistent routine. Customize your delivery schedule based on how quickly you use your refills. With each delivery, you can choose a different scent to suit your preferences. By subscribing, you can enjoy significant savings compared to purchasing products individually. There is no minimum contract required, and you can cancel your subscription at any time.

How does the subscription service work?

You can change or cancel your subscription anytime via your account.

Subscriptions can be managed through your online account. From the &apos;Subscription Settings&apos; page you can cancel the subscription or change the date of your next refill dispatch date by selecting &apos;Subscription Settings&apos;. To change your scents or the frequency of your deliveries, click Delivery Frequency or Change Scents on the menu to make your amendments.

How do I change or cancel my subscription?

Please let us know when you are having questions. Submit a request using our contact form or e-mail us on hello@ajen.care.

ajen

Information about Ajen subscription services and management.

Subscription

What is Ajen?

What products does Ajen offer?

General Information

What are Ajen's infinite bottles?

What ingredients are used in Ajen products?

Are Ajen products cruelty-free and vegan?

Do Ajen products contain microplastics?

How do I choose between Citruspeper and Wilderloof fragrances?

Product Information

How can I purchase Ajen products?

Do you offer international shipping?

What is the delivery time for orders?

Can I track my order?

Ordering and Shipping

How does Ajen ensure sustainability?

What are the benefits of using refill pouches?

Sustainability

How do I refill the infinite bottles?

Can I recycle the refill pouches?

Are there any special care instructions for the infinite bottles?

Usage and Care

Do you offer gift sets?

Can I include a personal note with my gift set?

Gifts

How can I contact Ajen for support or inquiries?

What is Ajen's return policy?

How can I apply a discount code to my order?

Customer Support